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FAQ

YOUR FREQUENTLY ASKED QUESTIONS

 
 

Customer Service

Manuals

Our partners for

after-sales service

For Spain : Complementos del Café

Situated in Málaga, Complementos del Café is an online shop full of coffee experts ready to help you out. Contact them for any problems with your Moccamaster coffee machine within Spain. They are available in Spanish and English.

Email address: info@complementosdelcafe.com

Phone number: (+34) 952960874

For Portugal : Amaterra

Situated in Matosinhos, Amaterra is an artisan Roastery full of projects and passionate people. If you have any problem with your Moccamaster coffee machine, contact them for repairs within Portugal. They are available in Portuguese, English and French.

Email address: geral@amaterra.pt

Phone number: (+351) 934641213

For France : Contact us directly by email

We will need a photo of the problem and a photo of the back of the machine (with the tag) when sending your email.

Email address: info@calita.nl