FAQ
YOUR FREQUENTLY ASKED QUESTIONS
Customer Service
Manuals
Our partners for
after-sales service
For France : Contact us directly by email
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We will need a photo of the problem and a photo of the back of the machine (with the tag) when sending your email.
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Email address: info@calita.nl
For Spain : Complementos del Café
Situated in Málaga, Complementos del Café is an online shop full of coffee experts ready to help you out. Contact them for any problems with your Moccamaster coffee machine within Spain. They are available in Spanish and English.
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Email address: info@complementosdelcafe.com
Phone number: (+34) 952960874
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For Portugal : Amaterra
Situated in Matosinhos, Amaterra is an artisan Roastery full of projects and passionate people. If you have any problem with your Moccamaster coffee machine, contact them for repairs within Portugal. They are available in Portuguese, English and French.
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Email address: geral@amaterra.pt
Phone number: (+351) 934641213